Returns & Exchanges
We want you to love your about-face products, but if you are not completely satisfied, we offer a 30-day return window for all items purchased directly from our site. Please ensure items are in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to start the process.
- 2.Select Your Items
Choose the specific beauty products you wish to return or exchange and provide a brief reason for the feedback.
- 3.Print and Package
Download your prepaid shipping label and securely package your items, ensuring the caps are tightened to prevent leakage.
- 4.Drop Off and Refund
Leave your package at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.