Returns & Exchanges

We want you to love your about-face products, but if you are not completely satisfied, we offer a 30-day return window for all items purchased directly from our site. Please ensure items are in their original packaging to qualify for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online Returns Portal and enter your order number and zip code to start the process.

  • 2.
    Select Your Items

    Choose the specific beauty products you wish to return or exchange and provide a brief reason for the feedback.

  • 3.
    Print and Package

    Download your prepaid shipping label and securely package your items, ensuring the caps are tightened to prevent leakage.

  • 4.
    Drop Off and Refund

    Leave your package at any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.